Refund policy
Here's the updated return and refund policy for your Shopify store, Senora:
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**Return and Refund Policy**
**Overview**
At Senora, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we're here to help.
**Returns**
You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
**Refunds**
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
**Shipping**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Non-returnable items:**
- Gift cards
- Some health and personal care items
**Sale Items**
Only regular priced items may be refunded. Sale items are non-refundable.
**Exchanges**
If you need to exchange an item for the same product, contact us at senorapakistan@gmail.com
**Contact Us**
If you have any questions on how to return your item to us, contact us at senorapakistan@gmail.com.